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The Startup Junkies Podcast

The Startup Junkies podcast is hosted by Jeff Amerine and the team at Startup Junkie. We’ll cover topics ranging from getting started, planning, growing your business, proving your concept, leadership, marketing, exit strategies and so much more. We’ll interview business owners, entrepreneurs, experts and people we think will bring value to our audience. Subscribe, and together we'll take your business to the next level.
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Now displaying: 2022

This is the Startup Junkies Podcast. These are the stories of the people that are afflicted with creating the next great products and services that are going to change lives - not just in America, but worldwide. We're going to tell the stories of the next great beer producer, products and apparel makers, and the stories of people that don't accept the status quo and that want to make things better. 

Welcome to the Startup Junkies Podcast.

May 2, 2022
Welcome back to the Startup Junkies podcast!  On this episode, hosts Jeff Amerine, Caleb Talley, and Davis McEntire spoke with Phil Shellhammer, director of the Greenhouse Outdoor Recreation Program at the University of Arkansas, co-founder and CEO of Eksplor Gaming, and President of Wize Computing Academy. Phil and his family moved to Northwest Arkansas in 2009 with plans to leave shortly after. However, like many others, they fell in love with the outdoor community and opportunities that the area brought, and Phil now dedicates his time to helping other entrepreneurs find their path in the outdoor recreation space through the Greenhouse Outdoor Recreation Program (GORP). Throughout the episode, Jeff, Caleb, Davis, and Phil discussed how GORP is contributing to the growth of entrepreneurs, why Arkansas is an excellent place for outdoor recreation, what’s next for GORP, and much more!

 

Thanks for tuning in!

 

Shownotes:

(1:43) The Origin Story

(3:25) Greenhouse Outdoor Recreation Program (GORP)

(4:43) Why Outdoor Rec?

(10:26) The Kind of People and Founders GORP Is Looking to Bring In

(12:09) Definition of Accelerate

(18:15) Phil’s Projects Besides GORP

(24:07) Where Is GORP Going?

(26:21) National Businesses vs. Local Businesses

(28:00) Arkansas’ Future in Outdoor Rec

(33:53) The Landing Question - Advice to Younger Self

(35:39) Get in Touch

 

Links: 

Jeff Amerine

Caleb Talley

Davis McEntire

Phil Shellhammer

GORP

 

Quotes:

”...I think our whole region can claim world-class in a lot of different activities, and people from all around the world really come here and enjoy this activity. Therefore, because we have that, then we know we have people here that are passionate about it and that would have ideas or problems to solve within it.” Phil Shellhammer, (6:24) 

 

“If I can get the right passionate people in a room and just have them talking about where the biggest problems are…then you can actually build entrepreneurs out of that [who] otherwise might not have dipped their toe, and they create a little side gig business until it's a legitimate business.” Phil Shellhammer, (11:40)

 

“You need people wrapped around you that can help support, that have gone through it before, that know the expertise.” Phil Shellhammer, (30:51)


“...My whole goal is to sit with as many people as possible, walk them through their journey, help them figure out where their problem is, what problem they want to solve and how they want to do it. So the more we can do in outdoor rec within that, the better.” Phil Shellhammer, (36:10)

Apr 25, 2022
Hosts Caleb Talley, Matthew Ward, and Jeff Amerine sat down with Jigesh Vora, the founder, and CEO of SwiftGo. Jigesh comes from a family of businessmen, was a professional consultant for one of the Big Four retailers, and has a background in startups. For his third startup, SwiftGo, Jigesh decided to tackle one of the biggest problems with in-store shopping: checkout lines. Throughout the episode, Caleb, Matthew, Jeff, and Jigesh discussed how the application works, addressed questions about competition and hesitant users, and dreamed about the exciting future of SwiftGo and the entrepreneurial ecosystem.

 

Thanks for tuning in!

 

Shownotes:

(2:04) Origin Story

(5:07) How the Application Works

(6:41) Competition

(11:03) Developed for Shoppers

(20:38) Securing Intellectual Property and the Future of SwiftGo

(26:25) Entrepreneurial Ecosystem

(29:03) The Most Exciting Piece of Running SwiftGo

(31:06) Raise Venture Capital or Fund Organically?

(33:37) Landing the Plane - Advice to Younger Self 

(38:32) Connecting with SwiftGo

 

Links:

Caleb Talley

Matthew Ward

Jeff Amerine

Jigesh Vora

SwiftGo

 

Quotes:

“As they say…simple is tough, right? When you think about it, it's tough to build something that is simple, and it took us a while.” - Jigesh Vora, (5:22)

 

“The exciting part [of running SwiftGo] is being able to pivot quickly and build things and be creative. And then in the future, see those happen. I think that that's the most exciting part. So yeah, it can be tiring at times. It can be stressful at times, but it never gets frustrating is how I put it…Our decision is our own…If we don't believe in it, we change and we do something we believe in.” - Jigesh Vora, (29:47)


“The one thing I would definitely pass on [to my younger self] is, don't be stressed…when you believe in something, be okay with standing your ground…be okay with taking the shot and yeah, it might not work out, it might work out, but it's your shot and go with what you feel like.” - Jigesh Vora, (34:19)

Apr 18, 2022
Summary:

Welcome back to the Startup Junkies podcast!

 

On this special edition episode of the Startup Junkies podcast, host Jeff Amerine was joined first by Erin Campbell, Chief Marketing Officer and CoFounder of Gen Z, and her colleague, Bo Mo. Gen Z is using multiple strategies to transform the bottled water market. Next, Jeff talks with Calvin Smith, serial entrepreneur, businessman, and chairman of the Startup Junkie Foundation who learned from his mistakes and used those lessons to grow as an entrepreneur. Finally, Jeff chats with Ronnie Brewer, former Arkansas Razorback and NBA basketball player turned recruiting coordinator, about what it takes to be successful.

 

Throughout the episode, Jeff Amerine and these guests discuss what it takes to make it in the startup world, including disrupting the market, learning from your mistakes, and tapping into your full potential as an individual and a corporation.

 

Thanks for tuning in!

 

Shownotes:

(0:46) All about Gen Z

(1:17) The Genesis behind Gen Z

(4:01) Reception from Buyers

(4:45) What’s Next for Gen Z?

(8:09) Background on Calvin Smith 

(12:54) A Metaphor for Entrepreneurship: Little Failures Lead to Greater Success

(16:12) What We Need from the Next Generation of Entrepreneurs 

(19:11) Advice to Younger Self

(20:51) Ronnie Brewer, Hero of Basketball

(21:10) Thoughts on the Startup Crawl

(22:57) Excellence in Athletics Translates to Entrepreneurship 

(25:11) Accept Nothing Less than the Best

 

Links:

Jeff Amerine

Erin Campbell

Bo Mo

Calvin Smith

Ronnie Brewer

 

Quotes:

“...I think in this culture of fast fashion, fast this, fast that, we can slow down and enjoy things and enjoy the smile that these bottles bring. And it's so unique because not a lot of products these days really are doing that.” - Bo Mo, (6:04)

 

“...What we need is the next generation of people coming up…to give back selflessly, without expecting anything in return and saying, ‘Hey, if I give back to this community, we're all better for it. I’m better for it.’” - Calvin Smith, (17:42)


“...The constraints that you have on yourself [are]…only in your mind. If you let that go, anything is possible and you can achieve anything. And we’re a prime example with the Razorbacks. But again, we're just scratching the surface. And that's motivation to people in the entrepreneurial world, and you can do anything, but don’t just settle for scratching the surface - keep on grinding, keep on getting better.” - Ronnie Brewer, (26:05)

Apr 11, 2022

Welcome back to the Startup Junkies podcast!

Caleb Talley and Davis McEntire were joined by Donna Griffit, a professional storyteller and pitch strategist with a special place in her heart for startups. Donna has had to adapt and adjust many times in her career, whether it was shifting jobs or recessions and pandemics, and she’s picked up immeasurable wisdom for entrepreneurs along the way. Let’s learn about it all!

Thanks for tuning in

SHOW NOTES:

(1:11) Introducing Donna Griffit

(7:19) Comparing Startup to Corporate

(11:45) The Story-Building Process

(14:26) The Secret Weapon

(15:46) 3 Trends to Look for with Venture Capitalism

(17:46) Common Pitch Deck Mistakes

(21:20) Differences in Venture Capitalism after Covid

(24:46) How Can Startup Scenes in the Heartland Get Investment Dollars off the Sidelines?

(29:46) Advice to Younger Self and Closing Thoughts

 

LINKS:

Davis McEntire

Caleb Talley

Donna Griffit

Donna's Website

Donna’s Secret Weapon Article

Donna’s Secrets from the Boardroom Articles 1 & 2

Apr 5, 2022

Summary:

Welcome back to the Startup Junkies podcast!

 

Jeff Amerine, Caleb Talley, and Matthew Ward were joined by Kirsten Blowers, a serial entrepreneur and owner of Riff Raff and City Supply. Kirsten’s entrepreneurial spirit was planted by her parents, sparked by the great recession, and fueled by a love to tackle and adapt to any obstacle in her way. Want to know what it looks like to pivot before it was cool? 

 

Check out this episode! 

 

 

Shownotes:

(1:01) Introducing Kirsten Blowers

(1:23) Riff Raff during the Recession

(7:17) The Spark of a Serial Entrepreneur

(9:05) Oh S**t Moment in 2020

(17:02) The Evolution of Riff Raff

(20:24) Staying Current and Going beyond Statistics

(26:48) What’s Winning and What Comes Next?

(30:03) Success Does Not Have to Be about Growth

(32:10) The Process of Handing Off a Company

(36:14) Advice to Younger Self and Closing Remarks

 

 

Links:

Jeff Amerine

Matthew Ward

Caleb Talley

Kirsten Blowers

Riff Raff

Riff Raff Shop

City Supply



Quotes:

My parents are both entrepreneurs. My mom is a childcare provider; my dad's a food consultant. They've always instilled resiliency and pivoting just as a way of life.” (2:28) - Kirsten Blowers

 

 

I think a lot of people get stuck in the idea that they have to stick to their original process. If it shifts, it shifts. Everything shifts. (19:25) - Kirsten Blowers

 

If I don't want to do something, there's no expectation. I'm the only person that has to live up to that expectation. (26:12) - Kirsten Blowers

 

More money, more problems, you know? If this [present success] is healthy and good, if we're excited every day, if everyone's getting paid what they should be paid, and if we're still able to move forward with trends, then why are we trying to [change]?” (27:21) - Kirsten Blowers

 

Episode Sponsored by:

AEDC - https://www.arkansasedc.com/

Mar 28, 2022

Summary:

Welcome back to the Startup Junkies podcast!

 

Jeff Amerine, Caleb Talley, and Grace Gill were joined by Amanda Earhart, CEO and Founder of PushKin. Amanda is on the quest to build a healthy community where businesses can communicate and reach their potential. This tool is shaking up the way companies have meetings, celebrate employees, and set culture and vision. Be sure to listen to the podcast and even hear all about why you might want to be a doomsday prepper. 

 

Thanks for tuning in!

 

 

Shownotes:

(0:58) Introducing PushKin

(3:39) The Backstory of Amanda Earhart 

(4:56) Working with Cartwheel 

(9:34) Web 2.0, Meta, and Entropy 

(11:44) The Future of Ownership in B2B SAS Software

(13:26) A Passion for People to Grow

(17:02) PushKin Industry Domination

(22:48) Fighting Frontline Worker Fatigue

(24:22) The Impact of Mentorship 

(27:22) Raising in Venture Scaling

(33:15) Advice to Younger Self and Closing Remarks

 

 

Links:

Jeff Amerine

Grace Gill

Caleb Talley

Amanda Earhart 

PushKin

Cartwheel 



Quotes:

“[Who can support a startup?] You look to accelerators, you look to startup studios, and you look for a mentorship group.”  (5:23) - Amanda Earhart

 

 

“Communication, when you get down to the brass tacks of it improves so many business outcomes.” (15:05) - Amanda Earhart

 

“One of the things [my mentor] was always really passionate about for me personally is to get out of my comfort zone. When she saw me comfortable, she would challenge me.” (25:41) - Amanda Earhart

https://www.startupjunkie.org/

 

Episode Sponsors:

AEDC - https://www.arkansasedc.com/

Teemyco - https://www.teemyco.com/

Mar 21, 2022

Summary:

Welcome to the Startup Junkies podcast!

 

This week’s show hosts include Jeff Amerine, Davis McEntire, and Grace Gill. They had the opportunity to speak with Blair Singer on all things leadership and sales for this episode. Blair is an international speaker, bestselling author, trainer, advisor, and business consultant. Get out your pen and paper, you will not want to miss this!

 

Listen to the full episode now!

 

 

Shownotes:

(1:09) Introducing Blair Singer

(6:20) From Sales to Trainer 

(8:49) Selling You to Yourself

(11:27) Building a Winning Culture

(18:53) Teach Them How to Teach

(20:45) What’s Next for Blair Singer?

(24:52) Advice to Younger Self and Closing Remarks

 

 

Links:

Jeff Amerine

Davis McEntire

Grace Gill

Blair Singer



Quotes:

“This is the issue of entrepreneurship: It's not so much the customer that’s the battle. The toughest sell of all is you selling you to yourself.” (3:01) – Blair Singer

 

“I see people with great ideas, but they never see the light of day. They're very technically competent, but they can't sell the idea.”  ( 7:29) – Blair Singer

 

“That's the dream for me. It's to blanket this planet with the best teachers, leaders, and facilitators in the world.” (20:00) – Blair Singer

 

Sponsored by: 

https://www.arkansasedc.com/

https://www.teemyco.com/

Mar 14, 2022

Summary:

Welcome back to the Startup Junkies podcast!

 

Jeff Amerine, Caleb Talley, and Matthew Ward sat down with Coleman Davis of Explore Eden to discuss how this startup is changing the way we experience the outdoors! NWA is known for its trails, rivers, and campgrounds, but with that comes some unknown barriers. Explore Eden seeks to provide the joy and adventure of the outdoors with the safety, ease, and privacy that many people hunger for. Whether you have never camped or go every weekend, Explore Eden seeks to get you off the couch and outside. Hear all about it in this episode!

 

Thanks for tuning in!

 

 

Shownotes:

(1:01) Introducing Coleman Davis of Explore Eden

(3:39) Building a Two-sided Market

(4:56) Acquiring Private Property, Good Ratings, and Warm Weather

(9:47) Three Types of Stays for Three Types of Campers

(10:30) The Nitty Gritty of Explore Eden

(14:11) Expanding Your Marketplace

(19:18) Origin Story of Coleman Davis & Explore Eden

(20:40) You Can’t Control the Weather!

(25:26) Transition from Bootstrapping to Outside Capital

(26:40) Advice to Younger Self and Closing Remarks

 

 

Links:

Jeff Amerine

Matthew Ward

Caleb Talley

Coleman Davis

Explore Eden LLC

 

 

Quotes:

We solve the problem of uncertainty, and we get a lot of people out camping that normally wouldn't go.” (2:01) - Coleman Davis

 

If you own land, and have for years, it brings you to $0 in return until you sell it—unless you're growing crops or have cattle. We tell landowners, ‘Hey, we can solve a problem.’” (4:20) - Coleman Davis

 

How can we provide value to the camper? What's going to help the camper?” (14:58) - Coleman Davis

 

startupjunkie.org

Mar 7, 2022

Summary:

 

Welcome to the Startup Junkies podcast!

 

Hosts Jeff Amerine, Caleb Talley, and Grace Gill were joined by Denise Thomas for this episode on the power of food, fellowship, and fun! Denise is the CEO of The World Trade Center of Arkansas, as well as a respected business strategist both in our state and across the globe. We had a blast getting to pick her brain on this episode!

 

Thanks for tuning in!

 

 

Shownotes:

(1:02) Introducing Denise Thomas of the World Trade Center of Arkansas

(4:42) Overseeing International Trade

(6:47) Evolution of Client Services

(9:29) Pandemic's Impact on Global Trade

(15:01) Building a Resilient Company

(16:51) The Status Quo and the New Normal

(19:18) Doing Business Internationally

(24:11) Next for WTC

(28:41) Advice to Younger Self and Closing Remarks

 

 

Links:

Jeff Amerine

Grace Gill

Caleb Talley

Denise Thomas

World Trade Center Arkansas

Export.gov

 

 

Quotes:

"When a client comes to Arkansas, those are considered export dollars, just like a consulting company. They may physically go somewhere else to do the work, but the income that they make are export dollars." (2:39) – Denise Thomas

 

"I always give my services to whoever needs help with something. I'm very supportive of others and what they want to do with their lives and their goals." (4:33) – Denise Thomas

 

"We understand what your market is…and really identify the right market for your product." (20:31) – Denise Thomas 

 

 

startupjunkie.org 

Feb 28, 2022

Summary:

Welcome to the Startup Junkies Podcast!

 

Rahul Chauhan joined the Startup Junkie crew for this episode of the podcast! Chauhan is the Group Managing Director of Foresight Digital as well as an NFP Board Member and RMIT Career Mentor. He came on to discuss how Foresight Digital cultivated a remote work environment that has created a better experience for clients and employees!

 

Thanks for tuning in!

 

 

Shownotes:

(0:58) Introducing Rahul Chauhan

(3:58) WFH, Pivoting and Hiring Internationally

(11:02) Worldwide Talent Search

(14:56) Creating Healthy Communication Systems

(21:04) A Talent Retaining Culture

(27:07) Advice to Younger Self and Closing Remarks

 

 

Links:

Jeff Amerine

Davis McEntire 

Caleb Talley

Special Host: Grace

Rahul Chauhan



Quotes:

"Transparency is a huge part of our culture." (5:30) –  Rahul Chauhan

 

"The ability to deliver something, manage outcomes, and have your own emotional regulation typically comes with time and seniority." (12:07) – Rahul Chauhan

 

startupjunkie.org

Feb 14, 2022

Summary:

 

Welcome to a brand new episode!

 

The Startup Junkies welcomed Kenny Kinley on our 282nd episode! Kinley is the CEO of Edafio Technology Partners and has proven leadership experience in broad roles such as IT, sales, marketing, account management, and more. It was a pleasure to discuss all things tech with him on this episode!

 

Thanks for tuning in!

 

Shownotes:

(1:12) Introducing Kenny Kinley

(3:48) Edafio Technology Partners

(9:22) Angel Investing 

(12:43) Figure Out What's Important

(16:47) Anywhere Recruitment

(20:48) The War on Talent and Remote Work Benefits

(26:00) Global Privacy Regulations

(29:21) Future of Tech with Edafio

(32:37) Advice to Younger Self and Closing Remarks

 

Links:

Jeff Amerine

Davis McEntire 

Caleb Talley

Kenny Kinley

Edafio Technology Partners

Cadron Creek Capital 

 

Quotes:

"To start a business, not only do you need an entrepreneurial spirit, but you need the programs from the state and also investors." (10:00) - Kenny Kinley

 

"Finding that cultural fit, where it's people you're going to enjoy working with and there's good alignment and objectives is really important." (12:32) - Jeff Amerine

 

"If you try to hire too fast, then you hire the wrong people, and instead of hiring 35, you end up hiring 45." (16:16) - Kenny Kinley

 

"You still need to meet people and have relationships, but instead of four or five face-to-face meetings, there may be one or two, but then the rest of it, you can do virtually." (23:35) - Kenny Kinley

 

"I would go back and tell myself, don't worry so much about what other people think. It is just a vicious cycle… Through mentorships, relationships, and reading you try to soak up all the information and make the best decision you can and just move forward." (33:10) - Kenny Kinley

 

https://www.startupjunkie.org/

Feb 7, 2022

Summary:


Welcome back to the Startup Junkies Podcast!

 

This episode spills the tea on all things business growth, as we had the opportunity to speak with Tim Redmond. Redmond is the founder of Redmond Leadership Institute, President of Redmond Growth, and a consultant focused on helping owners build businesses that serve them and fulfill their purpose.

 

Thanks for tuning in!

 

Shownotes:


(1:02) Introducing Tim Redmond of Redmond Leadership Institute
(4:43) Problem Solving with Business Owners
(6:14) Redmond's Diagnostic Process
(8:14) The Ideal Customer
(13:12) From a Large Company to Consulting
(16:15) How to Hire
(23:04) Advice for Younger Self
(26:16) Closing Remarks

 

Links:


Jeff Amerine

Davis McEntire

Caleb Talley

Tim Redmond

Redmond Leadership Institute

Redmond Growth Consulting

 

Quotes:


“I'm one of 11 kids, so I had to learn to collaborate or die.” (1:45) - Tim Redmond

 

“We've got some people that were struggling making $2,000 - $3,000 a month, and they're now making $30,000 - $50,000 a month in profits.” (11:31) - Tim Redmon

 

“65% of all the people in the country are not going to go to college to get a four-year degree. [There are] things like plumbing and electrical and construction [that] you can build fantastic businesses around that are very hard to outsource and are not going to be replaced by AI or automation anytime soon.” (19:54) - Jeff Amerine

 

“I would've probably had [my younger self] spend more money on lunches and bribing various successful people to hang out with [me] than I did towards trying to build my future through savings and investments.” (23:29) - Tim Remond

 

startupjunkie.org

Jan 31, 2022

Summary:

A familiar face joined us this week with some great updates! Edwin Ortiz, founder of Rejoicy, stopped by to tell us all about the traction, vision, and future of this service. Rejoicy helps small businesses create websites and start selling in less than 10 minutes, which is a victory if we have ever heard one. Hear all about empowering merchants and being where your customers are in this episode.

 

Thanks for tuning in! 

 

 

Shownotes:

(0:53) Introducing Edwin Ortiz

(1:47) Serial Entrepreneurship Starting with Luncher

(3:42) Who Should Use Rejoicy?

(8:24) Shopping Local Internationally

(10:20) Let’s Talk About Techstars

(13:49) Farmer's Markets Are an Open Door

(16:00) Building Brand Awareness 

(18:00) Pandemic Impact on Online Market

(20:23) Serial Entrepreneurship

(23:55) Five Year Plan

(35:26) Closing Remarks 



Links:

Jeff Amerine

Davis McEntire 

Caleb Talley

Edwin Ortiz

Rejoicy

Luncher



Quotes:

"That's probably our beachhead; bakers, makers, movers, and shakers." (5:57) - Edwin Ortiz

 

"We see a lot of opportunity for the international market, but in a very hyper-local way." (8:40) - Edwin Ortiz

 

"We want to empower all those local merchants." (16:13) - Edwin Ortiz

 

"It's okay to learn from other people. It's okay to talk about competitors. Don't be scared." (21:22) - Edwin Ortiz

 

"eCommerce on its own is not important. It is the fact that your customers are there that matters." 

(31:19) - Edwin Ortiz

 

startupjunkie.org

Jan 24, 2022

Summary:

The Startup Junkies were joined by an NWA legend on this 279th podcast episode! We are excited to introduce you to Steuart Walton, the co-founder of Runway Group. Not that only, but he is also the founder of Game Composites and serves on many boards, including Walmart, Crystal Bridges, and The Smithsonian National Air and Space Museum. To say he is a busy man would be an understatement, and we were thrilled to have him on the podcast with us! 

 

Thanks for tuning in! 

 

Shownotes:

(0:58) Introducing Steuart Walton

(4:56) What To Expect From a Post-Covid Arkansas

(7:09) Aspiring to be the Center of Excellence for Outdoor Recreation

(13:13) Arkansas, the Underdog

(21:29) The Future of Aviation and Aerospace in Arkansas

(32:56) The Long-term Horizon

(39:58) Closing Remarks 

 

 

Links:

Jeff Amerine

Davis McEntire 

Caleb Talley

Steuart Walton

 

Quotes:

"The real economic impact of COVID in my mind was the initial disruption." 

(2:30) - Steuart Walton

 

"The state of Arkansas is one of the most underappreciated states in terms of natural beauty." (7:57) - Steuart Walton

 

"I think when folks underestimate you and then you have almost impossibly high expectations for yourself… Those two ingredients actually set you up to go a long way and to make a lot of progress in a really short [amount of] time." (17:34) - Steuart Walton

 

"If you have success, it's not going to be like, 'Oh my gosh, I was successful and all my problems went away!' Your problems are just gonna look a little different, but they're still going to be there and they are still going to be real.  They're still going to drag you down if you don't address them." (38:31) - Steuart Walton

 

startupjunkie.org

Jan 17, 2022

Summary:

 

Thanks for joining us for another Startup Junkie episode!

 

This week we welcome special guest Howard Tiersky of FROM, a Digital Transformation Agency, onto our podcast! We are also joined by co-hosts Caleb Talley and Davis Mcentire, who were both honored and excited to discuss the digital transformation age with Tiersky. 

 

Tune in now!



Shownotes:

(1:00) Introducing Howard Tiersky of FROM

(4:56) The Evolution of Brands Needing an Online Presence

(7:30) The Process of Evaluating Your Digital Marketing

(10:44) Difference Between Art and Business

(12:04) Addressing Website Problems 101

(18:42) The Journey Into Public Speaking

(22:49) What Does Winning Look Like?

(26:56) From the Dot Com Days to Today

(31:28) Three Ways to Make Digital Customers LOVE Your Brand

(32:52) Advice to the Past Self

(34:56) Closing Remarks

 



Links:

Davis McEntire 

Caleb Talley

Howard Tiersky

FROM



Quotes:

"You think you've got a great website because it's pretty, but here's a video of people sitting down trying to use it, and they're trying to solve particular problems. They have a decision process they're going through and you are not meeting their needs."

(8:23) - Howard Tiersky

 

"Whether it's a website or an app or any kind of touch point with the customer, I think the first thing you want to ask is 'What's our definition of success?'" 

(12:33) - Howard Tiersky

 

"The three things that make brands that are really loved is one, meeting customer's needs, two, occasionally doing something extra that delights the customer, and the third is to stand for something that the customer really cares about." (31:34) - Howard Tiersky

 

startupjunkie.org

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